How to obtain OTC COVID-19 Tests:
If your plan has chosen to designate the ProCare Pharmacy Care (PPC) direct coverage preferred pharmacy network as the zero out-of-pocket member cost distribution channel, there are a few ways to order and receive your at-home test kits:
- Call toll-free our Customer Service Center for mail order medications at 1-800-662-0586
- Visit our website and complete a new customer registration form at, https://rx.procarerx.com/
- Print, complete, and send registration form via fax to 1-800-662-0590. Find form here, https://rx.procarerx.com/docs/PPC%20Mail%20Order%20brochure_English.pdf
How to submit a claim for reimbursement:
For the separately purchased test kits, members may obtain reimbursement by completing a reimbursement request at https://web.mc-rx.com/docs/drugclaimform/Prescription%20Drug%20Claim%20Form.pdf. They will need to complete all sections A - D and include a copy of their receipt. Please note there may be an increase in processing time due to the increase of volume for this type of request.