Ph: (229)249-0940 • Fax: (229)249-9840 • Toll Free: (877)949-0940

Providers Information

Patient Information

Easy Access to HIPAA Compliant Patient Information and Much More! The purpose of our website is to provide you and your staff with a prompt response to your inquiry and easy access to the information you need to take care of your patients.

Important Note:

To ensure prompt and accurate service, please check the member's current ID card for the correct member information to obtain Eligibility, Verification of Benefits, Claim Filing Information and Claim Status. Claims must be submitted with the Providers NPI Number and Tax ID Number. In order to most efficiently process claims, please submit with the correct member ID number and group number that appear on the ID card as these may change from time to time.

Electronic Claim Filing

Providers can submit medical and dental claims electronically to our clearinghouse, Smart Data Solutions (SDS), with the payer ID TLC79.

Providers can call SDS toll-free support line – (855) 650-6590.

Dental pre-estimates can be faxed to TLC Benefit Solutions, 229-249-9840, or mailed to P.O. Box 947, Valdosta, GA 31603.

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Provider Portal
EPayment Center (EPC)

Zelis EPC Customer Service 855-774-4392

Claims Department

P.O. Box 21321
Eagan, MN 55121

Appeals Department

P.O. Box 947
Valdosta, GA 31603